Certified ReLoved is myhalo's grade for professionally inspected, tested and verified devices — equivalent to Certified Refurbished. Every device is classified into Premium, Excellent or Value condition. All are fully functional and ready for everyday use.

All Certified ReLoved devices come with 30-day warranty and 14-day exchange guarantee. Eligible devices can be covered by myhalo Protect, extending coverage up to 1 year.

Shop online at shop.myhalo.com.sg with free island-wide delivery, or visit myhalo CircularXchange at Bugis Junction #03-25/26, Singapore 188021. Message us on WhatsApp at 8068 0100.

Every ReLoved device is certified with a minimum battery health benchmark appropriate to its category (typically 70 to 80%). Any battery falling below standard is replaced with a certified unit before the device is listed, we never hide or rewrite battery health data.

myhalo Protect extends your ReLoved device's coverage to a full year, protecting against functional defects, hardware malfunctions, and accidental or liquid damage, on top of the standard 30-day warranty. It's not available on the ReEco range.

Yes. Our ISO9001:2015-certified repair team at Bugis Junction #03-25/26 handles screen replacements, battery swaps, and diagnostics for all major brands, whether your device is still under warranty or not.

Certified ReLoved devices are professionally inspected and classified into Premium, Excellent or Value conditions. ReEco devices are affordable options that may show heavier cosmetic wear or have older specifications but remain fully functional for everyday tasks.

Certified ReLoved devices cost up to 70% less than brand new while being fully functional and quality-verified. You also help reduce e-waste — myhalo avoided 2,020 MTCO2e of carbon emissions in 2024 by upcycling and reloving devices.

Premium: near-mint condition with barely noticeable signs of use. Excellent: may have micro-scratches or very light dings, invisible in daily use. Value: noticeable scratches or scuffs, but 100% functionally perfect. Every grade passes the same rigorous quality checks, the difference is purely cosmetic.

It varies by device and category, check the individual product listing for what's included. For mobile devices, ReLoved units typically ship without chargers or cables to reduce e-waste, but we're happy to include one free of charge if you ask.

Yes, get an instant quote at quote.myhalo.com.sg, and apply the value toward any ReLoved device at checkout. It's a smarter, greener way to fund your upgrade.